Privacy Policy

Modern Pantry respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

Information We Collect

We may collect the following information:

Full name
Email address
Telephone number
Billing and delivery addresses
Order history
Payment information (processed securely by third-party payment providers)
Device information
IP address
Browser type
Website usage information through cookies

How We Use Your Information

We use your information to:

Process and fulfil orders
Deliver products
Communicate about your purchases
Provide customer support
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional communications (only where you have provided consent)

Payment Security

Modern Pantry does not store your payment card details.

All payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

Cookies

Our website uses cookies to:

Improve website functionality
Remember customer preferences
Analyse website traffic
Enhance your shopping experience

You may disable cookies in your browser settings, although some website features may not function correctly.

Sharing Information

We do not sell your personal information.

We may share your information with:

Payment service providers
Courier and delivery partners
Website hosting providers
Government authorities where legally required

Data Security

We implement appropriate technical and organisational security measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.